account services intern

Department: Account

Reports to: Project Supervisor

Status: Non-Exempt

Location: Must live in Anchorage area

the agency:

Spawn Ideas is a fully integrated advertising agency that’s independent and employee owned. Our team of employee owners have “skin in the game” which, along with outstanding benefits and a “work hard/play hard” culture. Our success comes from our people, our culture, and our care about the work itself and our clients’ business outcomes. Careers and friends blossom here.

As owners, when the agency succeeds, so do we, which is why there are no sideliners at Spawn. We are bold and resourceful – perpetual adventurers at work and play. Just as we embrace the outdoors in Alaska, we are energized by our work – for the fun of it and the challenge it brings. Our commitment, energy and drive, and desire to climb higher and push harder are fuel for the work we do at Spawn for our clients and their brands.

Advertising Age recognized Spawn with Northwest Small Agency of the Year awards in 2017 and 2018, and with a national, silver, Best Culture award in 2018. We’ve been called Alaska’s “Top Shop” (Adweek Magazine) and one of the “75 Best Places to Work for Millennials.” And Outside Magazine named Spawn one of “100 Best Places to Work” in America for eleven years in a row.

Apply for our Account Service Intern position today and begin your ascent into the professional workforce. Please note that for this position, we do require that applicants be based in the Anchorage area.


As part of the account service department, your focus is on working with your supervisor and team to build and maintain client relationships while delivering on client needs and expectations. Building trust with clients and your teammates is essential. Your duties may include participating in client meetings, assisting in the management of projects, presentation development, proofreading and/or editing documents or creative assets, understanding budget management, and industry/competitive and client audience research. At Spawn, it’s not unusual to wear multiple hats — addressing different needs in the organization; from participating in new business efforts, the initial sealing of the deal with a client, understanding budget management, to the delivery of the final assets for a project. So, if it’s real experience you’re looking for, then look no further. Our internship will leave you well-rounded and ready to join the professional workforce!


The current nature of our virtual/hybrid workspace requires an extra level of proactiveness, resourcefulness and curiosity in order to be successful. What we expect:

  • Effective communication skills
  • Great organization and attention to detail
  • Excellent at multitasking
  • Self-motivated
  • Ability to work both independently and in teams
  • Accountability
  • Comfortable learning new technologies, systems and procedures
  • Ability to work in an energetic, creative environment and collaborate with colleagues in different departments


  • You’ll be working directly with the account service team, and directly or indirectly with other departments.
  • File management of Spawn’s Dropbox, including creation and organization of project folders and documents.
  • Learning and use of Workamajig, Spawn’s project management system (for scheduling, traffic, spec. sheets, timesheet entry, etc.)
  • Understanding of agency processes, from the initiation of a project, to job jackets and scheduling, production timelines, routing, finalization and trafficking.
  • Ability to provide production assistance, including props, talents, photo/film acquisition, release forms and usage paperwork as required.
  • Ingenuity in assisting with research on clients, their competitors and audiences.

Knowledge and Skills:

  • Proficiency with macOS, Apple’s PC operating system
  • Demonstrates professional writing and speaking skills
  • Understanding and familiarity with web and social media platforms


  • Demonstrated interest in marketing required



Physical Requirements

Seeing: Able to read reports and use computer

Hearing: Able to hear well enough to communicate with co-workers, vendors, and clients, in person and on phone

Strength and Mobility: Ability to lift at least 10 pounds and mobile enough to perform basic tasks, such as replacing paper in printers, etc. 

Other: Must have a valid driver’s license and access to personal transportation.